Dear Exemplar Guests,

2020 continues to be challenging for all of us. As your neighborhood restaurant for more than 37 years, your health and safety remain our number one priority — and always will. 

We're thankful and proud to be able to serve our community, and we stay committed to providing a safe, clean and comfortable dining experience for you and your family and friends. 

Since the beginning of the pandemic, we continue to review and use best practices for cleaning and disinfection, so our restaurant is a safe environment for our team and guests. As a reminder, our best-in-class multi-step process includes: 

• Daily employee self-health assessments and temperature checks are done prior to each shift and at the end of each shift.

• Social distancing is required, and we have appropriately spaced our tables to accommodate this requirement.

• Masks are required as mandated by the Governor of the State of Ohio. We will provide masks for any guest that does not have one. Small children are exempt from this mandate.

• Hand sanitizer is on every table and located throughout the restaurant.

• EPA and CDC approved food-safe disinfectant is used to disinfect tabletop surfaces, chairs and all other high contact areas after each use and regularly during the day.

• We use a Purelight UV Wand to sweep the entire restaurant daily. This product is also used to disinfect hospitals and other facilities.

• Electrostatic disinfectant fogging is used twice daily on all high-traffic areas including restrooms, dining rooms and bars.

• We partner with Safety Net America to receive The Halo Disinfection System, an EPA registered, hands-free entire room disinfection, killing 99% of known viruses. This service is performed regularly during the year and always during flu season.

• Through our Safety Dancer Program, a designated employee cleans and disinfects high-traffic areas and helps maintain a clean facility while open to the public.

• High Efficiency MERV 13 Air Filtration System is established to help filter and eliminate up to 90% of particulates in the air.

• We are currently exploring the addition of a commercial grade Bipolar Ionization System to our heating and cooling system that can reduce up to 99.9% of the microbes in the air. We hope to have this project completed in the next 60 days.

Guests, thank you so much for your ongoing support, especially throughout these times — it's what keeps us dedicated to safely providing you with fresh, high-quality ingredients and products. Whether it's in our dining room or through carry out, we look forward to serving you soon.